Naxrita Solutions – Privacy Notice
Introduction
Your privacy is important to us. At Naxrita Solutions (“Naxrita”, “we”, or “our”), we are committed to protecting your personal data and ensuring transparency about how we collect, use, and safeguard your information.
This Privacy Notice explains:
- What personal data we collect from you (and in some cases from third parties),
- Why we collect it,
- How we use and protect it, and
- What rights you may have based on your country of residence.
This notice applies to individuals who interact with Naxrita through our website, applications, products, events, inquiries, or marketing activities.
A separate privacy notice applies to individuals in an employment or contractor relationship with Naxrita.
1. How We Use Your Personal Data
We may collect personal data in multiple ways and use it for various business and support purposes.
A. Website Access & Online Services
In general, you may browse naxrita.com without identifying yourself. However, our systems and analytics partners may automatically collect:
- IP address
- Device & browser details
- Operating system
- Language settings
- Usage patterns (pages viewed, time spent, clicks, etc.)
We use this information to:
- Maintain website functionality
- Monitor site performance
- Improve user experience
- Enhance security & fraud prevention
If you access any authenticated/secure areas, we may additionally collect your login credentials (username & password).
We may also receive data from third parties such as:
- Social networks (when you allow us to access your profile information)
- Analytics/service providers, who estimate your location to customize content
- Marketing or event partners, during co-branded initiatives
Cookies & Similar Technologies
Naxrita uses cookies and analytics tools to ensure proper website functioning. For more information, please refer to our Cookie Policy.
Our website may contain links to third-party websites. Their privacy practices are not governed by this notice.
B. Responding to Your Queries & Support Requests
When you contact us for information, support, or general inquiries, we may collect:
- Name, company, role
- Business email address & contact number
- Professional information
- Message content
- Any data voluntarily shared
We use this information to respond to your requests, provide clarifications, or support your engagement with our services.
C. Marketing Communications & Subscriptions
If you register for newsletters or marketing updates from Naxrita, we may contact you via:
- Phone
- Social channels
- Other communication platforms
You may opt out anytime using the unsubscribe link or by contacting us.
D. Events, Conferences & Webinars
When you register or participate in Naxrita events, we may collect:
- Name & contact details
- Job title, organization
- Location
- Photographs or video recordings
- Interaction data during the event
If hospitality services are provided, we may request sensitive personal information such as dietary preferences or accessibility requirements—only where permitted by law.
Events may be recorded, and you will be notified where required.
E. Marketing, Branding & Relationship Management
To promote the Naxrita brand, products, and services, we may process personal information of:
- Existing clients
- Prospective clients
- Partners
- Business contacts
This may include:
- Name & contact details
- Job role and organization
- Areas of business interest
- Publicly available social media information
We may use this data for:
- Customer relationship management
- Understanding market needs
- Analytics & segmentation
- Sending relevant updates
- Surveys & feedback
Marketing communications will only be sent where lawful (with consent where required).
F. Social Listening
Naxrita may use reputable third-party tools to monitor publicly available mentions of our brand on social media platforms.
We may collect:
- Public usernames
- Public comments/posts
- Engagement sentiment & analytics
Purpose:
To understand customer sentiment, improve services, identify risks, and protect brand reputation.
G. Contractual & Regulatory Obligations
If you or your organization enters a business relationship with Naxrita, we may process:
- Name
- Business contact details
- Job designation
This is necessary to:
- Deliver the services we contract for
- Manage billing and legal obligations
- Maintain financial records
- Comply with regulatory requirements
Failure to provide necessary data may delay or prevent us from fulfilling our obligations.
H. Processing for Compatible Purposes
We may use personal data for other purposes that are consistent with the original reason for collection. If not compatible, we will obtain your consent or provide additional notice, as required by law.
2. How We Share Your Personal Data
Naxrita does not sell your personal data under any circumstances.
We may share your information with:
A. Trusted Third-Party Service Providers
Including:
- Cloud hosting providers
- IT service providers
- Analytics & marketing agencies
- Event organizers
- Consultants or contractors
These parties must comply with strict confidentiality and data protection obligations.
B. Business Partners
For co-branded services, joint events, or collaborative marketing initiatives.
C. Government, Regulators or Legal Authorities
Where required by law or to protect Naxrita’s legal interests.
D. Naxrita Group Entities
Across our global locations (India, Germany, USA, Singapore) for operations, support, and governance.
3. International Transfers
Your data may be transferred to countries where Naxrita operates or where our service providers are located.
When transferring data outside your country of residence, we ensure appropriate safeguards such as:
- Standard Contractual Clauses (SCCs)
- Data Processing Agreements
- Local compliance mechanisms
4. How We Protect Your Information
We maintain industry-standard administrative, technical, and organizational security measures to protect your personal data from:
- Unauthorized access
- Accidental loss
- Misuse
- Destruction
Access is strictly limited to authorized personnel only.
In case of any data breach, we will notify you and relevant authorities in accordance with applicable laws.
5. Data Retention
We retain personal data only for as long as necessary to:
- Fulfill the purposes for which it was collected
- Meet legal and compliance obligations
- Resolve disputes
- Enforce agreements
We may anonymize data for longer-term analytics and reporting.
6. Your Privacy Rights
Depending on your location (such as GDPR, CCPA, PDPA, etc.), you may have rights including:
- Right to access your data
- Right to correct inaccurate data
- Right to delete your data
- Right to restrict processing
- Right to data portability
- Right to withdraw consent
- Right to object to marketing
Requests can be made using the contact details below.
7. Right to Withdraw Consent
If you have provided consent for data collection or processing, you may withdraw it at any time by contacting our Data Protection Office. This does not affect prior lawful processing.